Refund policy


Orders will be shipped within 3-5 business days. Please note, free shipping is calculated based on your total after discounts and before taxes. 

Shipping timelines provided at checkout reflect the transit time and do not include the order processing time (listed above). Shipping timelines are estimated and cannot be guaranteed. We do not provide refunds for courier delays. 


Local pick-up orders will be ready within 3 business days. You will receive an email notification when your order is ready. Our local pick-up location is Purr Petite (118 10 St NW, Calgary, AB). Please check the store hours prior to pick up. To pick up your order, provide the first/last name used on your order to the front desk.  


We hope you love your Little Larch products and work hard to ensure our products are made fresh and of the highest quality. If for any reason you are not satisfied with your purchase, you can return it 14 days from the date of delivery. Please contact us at 

Please note shipping costs are not refundable. Any product returned must be in its original packaging, and mailed with the packing slip. Customers are responsible for return shipping fees.